Last updated: 29 May 2026
Rephina Software Solutions (Pty) Ltd ("Rephina Software", "we", "us") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
This policy explains what information we collect, why, and what rights you have.
Information we collect
We only collect what we need:
- Contact details you give us — when you complete our contact form or email us, we collect your name, email address, phone number, company name and the contents of your message.
- Technical information — basic, non-identifying data such as your browser type and pages visited, collected through cookies and similar technology (see our Cookie Policy).
We do not knowingly collect more than is necessary, and we do not sell your information to anyone.
Why we use it
We process your information to:
- respond to your enquiry and provide the services you request;
- communicate with you about a project or engagement;
- improve our website and understand how it is used;
- comply with our legal obligations.
Sharing your information
We may share information with trusted service providers who help us operate — for example, our email delivery provider and hosting provider — strictly so they can perform that service for us. We require them to protect your information and use it only for that purpose. We may also disclose information where the law requires it.
How long we keep it
We keep personal information only as long as necessary for the purpose it was collected, or as required by law, after which it is securely deleted.
How we protect it
We apply reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. No system is perfectly secure, but we take this responsibility seriously and design our systems with security in mind.
Your rights under POPIA
You have the right to:
- ask what personal information we hold about you;
- request that we correct or delete it;
- object to its processing in certain circumstances;
- lodge a complaint with the Information Regulator of South Africa.
Contact
For any privacy request or question, contact our Information Officer at info@rephinasoftware.com or 071 927 9462.
This policy is provided as general information and may be updated from time to time. Please review it periodically. For formal compliance advice, consult a qualified professional.